The process of building a website often forces companies and organizations to really think about who they are, what their processes and systems are and organize themselves and their messaging into something that is cohesive and understandable. It’s one of the only times that everything under the kitchen sink is organized and consolidated in one location. SCAE was a prime example of this.
SCAE has a complex registration and onboarding system with multiple registration locations, multiple orientation locations and multiple classroom locations that were previously facilitated (and still somewhat is) by human contact via phone, email or in person. We worked with them to find patterns and build a custom course management system as well as to streamline the onboarding process. Our goal was to break down the onboarding process into as few steps as possible and make sure the users were not lost in the process.
We built a custom courses module allowing SCAE to manage course and program offerings including a user interface for students to quickly view open classes including their location, time and automatically align the “registration” call to action with where the student needed to register. This also aligned with a “Register for Classes” page that clearly laid out the steps to take a class.
One of SCAE’s largest audiences is Spanish speaking. From the outset, one of the major requirements of the site was that it needed to be multilingual. To start English and Spanish, but have the capability to be translated into additional languages in the future. Using WordPress and Polylang, we integrated a solution to give them both English, Spanish and options for additional languages in the future with the ability to manage all the content from one centralized WordPress admin.